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camillamassacesi avatar image
camillamassacesi asked

delivered system assistance with opening and configuration

Hi, i just got the Victron system delivered. I need to open and configure it. How can i get support from victron?

installationsystem integration
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2 Answers
Stefanie (Victron Energy Staff) avatar image
Stefanie (Victron Energy Staff) answered ·

Hi @camillamassacesi,

you'll get support first and foremost from your Installer or Distributor where you purchased the Victron system.

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ejrossouw avatar image
ejrossouw answered ·

The manuals are a great source of information. Don't forget you will need a MK3 interface for the initial configuration and firmware upgrades if going it alone.

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