question

bvermeiren avatar image
bvermeiren asked

Pylontec UP2500 Venus GX not recognise with Victron Can Bus Cable Type B

Dear,

As from May 25, Victron has a new firmware 2.54 GX Venus where the new update is for Pylontec UP2500 24V

I have the following installed in May 26, 2020

Venus GX firmware 2.54

MultiPlus 24/5000/120-100 with firmware 473 (connected with VE.Bus)

BlueSolar Charger MPPT 150/70 (VE.Direct) with firmware 1.50

I have 2 X UP2500 24V pylontec batteries and i use the Can Bus cable Type B from Victron (yes the cable is correct inside even i tried reverse)

After installing everything it does not show up in my device list, my can bus is set at 500kb and my DVCC is on.

All steps were exactly done how it was told in the Victron website, but I cannot see the batteries in the device list.

Any help and comments are welcome.

Venus GX - VGXPylontech
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1 Answer
Daniël Boekel (Victron Energy Staff) avatar image
Daniël Boekel (Victron Energy Staff) answered ·

Just to inform: We're in contact with @bvermeiren@gmail.com about this.


1 comment
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neoman avatar image neoman commented ·

Hi Daniel, the issue was solved ?

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