question

randolf@solareff.co.za avatar image

Multiplus II 3000 GX External Current Sensor Error 24

Good Evening Victron Community,

I have installed a Multiplus II GX in a topology with all Non-Critical Loads upstream of the AC Input. Critical Loads on AC Output 1 as usual.

When installing the External current sensor on the Main Circuit and returning from an Outage the Inverter gave an Error 24 related to the backfeed relay.

Although the error makes sense to me regarding it seeing Current (from the external sensor) while it was expecting no current (Ac-In relay open) I would think that selecting the External Current Sensor Connected tick box in VEConfigure would tell it to ignore this discrepancy?

I have since removed the Current Sensor (and unticked the tick box) and have tested the exact same outage successfully without Error24.

Although this post mostly serves as a possible bug flag, I would like to end it with a question.

Would it be possible for me to install a three phase Grid Meter upstream of the AC Input and non critical loads (Carlo Gavazzi 65A) instead of the Current Sensor and still avoid this Error 24 Situation?

If yes, would I be able to add an unpowered USB hub onto the USB port to have both an external Wifi adapter and USB to RS485 adapter on the GX portion in order to connect the Grid Meter?

Kind Regards

Randolf Wenhold

Multiplus-IIEnergy Metergxerror
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1 Answer
Daniël Boekel (Victron Energy Staff) avatar image

Hi @randolf@solareff.co.za

This issue was fixed in firmware 462:

xxxx462

· For MultiPlus-II only. Solves the issue of spontaneous E24 errors when an external current sensor is used.


on your other questions:

Would it be possible for me to install a three phase Grid Meter upstream of the AC Input and non critical loads (Carlo Gavazzi 65A) instead of the Current Sensor and still avoid this Error 24 Situation?

-yes

If yes, would I be able to add an unpowered USB hub onto the USB port to have both an external Wifi adapter and USB to RS485 adapter on the GX portion in order to connect the Grid Meter?

-maybe...I think it will work, if you experience problems, use a powered hub.

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