question

Samuel Wingstedt avatar image
Samuel Wingstedt asked

Multiplus GX connection problem to VRM

I am trying to connect my brand new Multiplus GX to the VRM app. It is connected to a working ethernet cable, and has AC in. The VRM ID printed on the sticker cannot be found when I try to add a device in the app.


What should I do?

remote console
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

1 Answer
Ole Saether avatar image
Ole Saether answered ·

Have you connected a battery to the Multiplus GX?

Also, make sure that the first 3 points here are fulfilled:
https://www.victronenergy.com/live/ccgx:start#trouble_shooting_data_logging

3 comments
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Samuel Wingstedt avatar image Samuel Wingstedt commented ·

There is no battery connected, only bypassing AC.

0 Likes 0 ·
Ole Saether avatar image Ole Saether Samuel Wingstedt commented ·

I believe you need a battery for the Venus GX device inside the Multiplus GX. It is the Venus GX that sends data to VRM.

0 Likes 0 ·
Show more comments

Related Resources

Additional resources still need to be added for this topic