question

fede-h avatar image
fede-h asked

VRM stopped updating two days ago. Internet connection has been checked and is ok

I installed the cerbo gx on August 8th wired directly to my router. Everything worked fine after installation until two days ago. I cannot access the system anymore. I have checked the internet connection via my ISP (the system is 1600 km away) and it is working properly.

Can anyone give me some hints to troubleshoot?

cerbo gxVRM
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

1 Answer
Alexandra avatar image
Alexandra answered ·

@fede_h

Remotely there is not much you can do if there is no connection.

Ideally you would have set the GX to reboot when there is no contact after a period of time.

There is a troubleshooting section for VRM connection. And remote console troubleshooting

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.