Cerbo GX and 4G-LTE settings

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tomio asked Sep 2, '22

Cerbo GX and 4G-LTE settings

I have the Cerbo GX with the optional LTE-4G-Modem. The APN settings in the Modem settings only allows you to type in the APN name, but NOT the username and password.

I purchased an inexpensive prepaid SIM card for 365 days with 20GB of data. But I just can’t get the GX-LTE-4G modem to go online. The SIM card works fine on my iPhone if I type in the complete APN information. So I’m assuming it’s something to do with the APN. The unit detects 3 bars of the Antenna signal and the Carrier service, but the internet continues to be “offline”.

Any reason why it doesn’t let you type in the complete APN settings?

cerbo gx 4g lte-m

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Answer 1 · 2022-09-13T10:00:19Z

Guy Stewart (Victron Community Manager) answered · Sep 13, 2022 at 10:00 AM

Hi @tomio,

We have just released a firmware update for the GX device v2.90 - this adds more configuration options to the GX LTE-4G modem including the ability to set a username and password.

Please update your GX device firmware and see if that resolves your issue.

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Ron Rosenberg commented · Dec 08, 2022 at 08:27 PM

I have the same problem with v2.92

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