question

bons avatar image
bons asked

System view disappeared on VRM DashBoard

Until yesterday my VRM dashboard has always appeared as in the first, example, image. However, yesterday the dashboard is displayed as shown in the second image. Was this a software upgrade or the like or have I accidentally changed a setting to make this happen? I find it to be disorienting and not as useful as the original dashboard.old-vrm-display.png This is the new dashboard. vrm-new.jpg

dashboard display
old-vrm-display.png (100.3 KiB)
vrm-new.jpg (265.5 KiB)
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11 Answers
kevgermany avatar image
kevgermany answered ·

It was a new software upgrade that you turned on.

In the VRM home page, preferences, is a new tab, dark mode. You can configure or turn it off there.

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kevgermany avatar image kevgermany ♦♦ commented ·
You've also switched from dashboard to advanced view.
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bons avatar image
bons answered ·

I not concerned about light versus dark mode, but I do prefer dark. That said, it's my dashboard view that has changed for the worse. Here are two more images of both my dashboard view and my advanced view. The dashboard no longer mimics my GX Touch screen and I'm missing data that my dashboard previously showed.

This is my dashboard view.

dashboard-view.png

This is my Advanced view.

advanced-view.png

I just want my dashboard to mimic my GX Touch, but with the option for more details.


dashboard-view.png (92.5 KiB)
advanced-view.png (66.7 KiB)
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kevgermany avatar image
kevgermany answered ·

Please post screenshots of the complete dashboard, and the GX touch you're expecting to see. Switching from portrait to landscape affects layout as the software has to adjust for screen resolution.

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bons avatar image
bons answered ·

Whether using my Android (mostly portrait) or my PC (landscape) I saw a diagrammatic dashboard view very similar to this. I could turn details on and off.

old-vrm-display.png

The screen shot above is most similar to my GX Touch display below.

gx-touch.jpg

Starting yesterday my dashboard switched to looking like the image below shown in landscape on my PC.My Android also looks similar in either landscape or portrait mode. The diagrammatic depiction of how the components are working together is gone and it's harder to see the details of the current state of my system with the new layout. I really don't like the layout and it's not very touch friendly.

dashboard-view.png

I haven't changed any resolution settings on either the Android or PC.


old-vrm-display.png (100.3 KiB)
gx-touch.jpg (1.6 MiB)
dashboard-view.png (92.5 KiB)
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kevgermany avatar image kevgermany ♦♦ commented ·
Thanks.

I didn't mean you were. Sorry for the confusion.

The resolution is different on different devices as well as between portrait and landscape. The software recognizes it and adjusts layout accordingly. I didn't mean you were. Sorry for the confusion.

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bons avatar image
bons answered ·

Oh yes, here's my complete screen shots of my PC Dashboard and Advanced screens.

dashboardcompleteview.png


advancedcompleteview.png



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Alexandra avatar image
Alexandra answered ·

@BonS

It is behaving like you do not have full system privilege. Or at least that is what I see on some systems when I dont have the access.

Try logging out and logging back in. And check your access level. I see your remote console is still there, can you access it?

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bons avatar image
bons answered ·

I logged out and back in without effect. I have access to the remote console and have User/Installer privileges and can make edits. This odd dashboard behavior began in the middle of a day where I had previously accessed my usual dashboard, and suddenly it changed. I don't see that software/firmware updates occurred recently.


remoteconsole.png



remoteconsole.png (129.6 KiB)
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bons avatar image
bons answered ·

After trying everything I could think to do, I decided to simply delete the installation, reset the GX Cerbo, and reinstall the installation. It's certainly not a big deal to do but, really?! After doing so I, once again, have my correct dashboard back! It's obviously a bug somewhere, but . . .I now know that brute force will get the job done. Here's my restored dashboard. restored-dashboard.png


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kevgermany avatar image
kevgermany answered ·

I'll report it to developers for you. Thanks for the extra info, it will help a lot.

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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @BonS,

Happy to see it's resolved by re-adding, I didn't get a chance to have a closer looking before you did that.

Please report back if it happens again and I will see if I can see anything that might have caused it.

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roamer105 avatar image
roamer105 answered ·

I don't know why, but simply DISABLE logging and then RE-ENABLE logging on the CCGX device fixes the problem. My dashboard is fully functional again. I actually did this remotely in remote console mode.

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