question

pierpaolo avatar image
pierpaolo asked

phoenix multiplus 12/3000/120 year 2009 connection to pc

Hello

I like to know what software and cable to use for connecting my old inverter/charger to a pc.

I need to change absorption and float voltage due to battery bank change.

Any help would be much appreciated.

software
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6 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

Can you tell us the serial number of your device? The firmware is also interesting. The original firmware is printed on a sticker on the CPU.

Depending on that you can use the MK3 or MK2 interface and the normal VE.config or an older version.

2 comments
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pierpaolo avatar image pierpaolo commented ·

Thanks Matthias for your prompt reply. i can see 2 stickers on the CPU. N°1 (left down corner): PMP 12/3000 2021 070083 0738 0900841. N°2 (right up corner): PMP 12/3000 2021 070161 0738 0900841. Hope this helps

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Matthias Lange - DE avatar image Matthias Lange - DE ♦ pierpaolo commented ·

@pierpaolo

Can you make a picture of the stickers?

multiplus-inside-view-147551756-01.jpg

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pierpaolo avatar image
pierpaolo answered ·

Victron.jpg

Hi. let me know if you need more info. Thanks


victron.jpg (4.0 MiB)
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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·
The normal VE.config software and a MK3 Interface should work with your device.
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pierpaolo avatar image
pierpaolo answered ·

Hello Matthias, any news

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pierpaolo avatar image
pierpaolo answered ·

Can you please help in choosing MK3 or MK2 interface ? I have attached a picture of my Phoenix Multiplus. Thanks for your help.

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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·

I already answered 5 days ago.

"The normal VE.config software and a MK3 Interface should work with your device."

To be sure you can still use the MK2.

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pierpaolo avatar image pierpaolo Matthias Lange - DE ♦ commented ·
Hello. thanks for your reply. I am currently in the caribbean and a guest will bring me the interface. I need to be sure about wich interface will work better. Should I go for the MK2?

Does the VE.config software works with mac?


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pierpaolo avatar image
pierpaolo answered ·

The cable to be used in between the interface and my Victron device a normal ethernet cable?

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pierpaolo avatar image
pierpaolo answered ·

Hello Matthias. what you mean with "to be sure you can use the MK2" ? Should I try with mk2 or mk3?

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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·

VE.Config is Windows only.

VE.Bus is a normal RJ45 cable.

The MK2 will work with old and new units (maybe a bit slower) the MK3 does not work with all old units.

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