BMV-712 Smart on VE Smart Network

I have just installed a BMV-712 Smart to my solar system and added it to the network with my SmartSolar MPPT and Smart Battery Sense.

I did not purchase the optional temperature sensor for the BMV as I (and my dealer) believed that the BMV-712 would get temperature from the network, it does not.

The BMV allows for monitoring only one of either start battery, battery temperature or midpoint battery voltage.

Now that I have already wired and set my BMV to monitor battery midpoint, I can no longer have battery temperature, even with the extra optional sensor.

What information does the BMV see and use from the network? Is there any benefit having it connected to the network at all?

Victron – can this be changed in firmware?

lehrling asked
lehrling answered ·

3 Answers

Cerbo GX - Temperature activation of relay.

Greetings All , Question is . When using a Venus GX or Curbo GX . I need to activate one of the relays based off one of the Temp Sensors plugged in to the Venus or Curbo . I can get an alarm via the VRM as well as an email notification and that works fine but I need the relay on the Curbo to be activated . This is to enable a backup system for the refrigerator . Any advice would be great if this can be setup .

Stephen Phillips asked
bathnm commented ·

4 Answers

Venus misbehavior

I have a growing number of unexplainable system shutdowns. Both (parrallel) inverters switch off and become extremely dead, no leds, no way to revive them (which is extra inconvenient if I am 115 km from the spot). Not with the remote panel, nor with the switches on the inverters.

Eventually I found out that ressurrection can be achieved by breaking the VE-bus connection between the two, firing the master up, (which then shows error leds) and finally by restoring the connection everything works again.

I suspect some incompatabilities between the present firmware in the inverters and the perpetually updating software in the venus GX?

josmeijer asked
josmeijer answered ·

5 Answers

Blue Smart IP67 12A Charger - Firmware


Has there been a firmware update to the Blue Smart IP67 12A charger or the VictronConnect app so I can set the aqbsorb time to less than an hour? Not being able to set this to less than an hour does not make any sense unless this was a coding error. I am in the process of commissioning some SimpliPhi 24VDC 3.8 batteries and the absorb is to be set to 6 minutes. The minimum I can seem to set this to is 1 hour.

Any workarounds for this on the SimpliPhi batteries?



bdimambro asked
bdimambro commented ·

3 Answers

Can Phoenix Smart chargers be remotely operated via Venus GX?

I have 2 ea Phoenix Smart chargers in which I am going to connect to my Venus GX in my boat. Can those two chargers then be rwmotely controlled via the VRM online portal? More specific, set parameters and toggle chargers on/off?

Will the two Smart chargers appear like devices on the app as the BMV-712 and the MPPT below?


mmosberg asked
stefanie answered ·

1 Answer

Cerbo Reading Input Power different to Input Voltage and Current

In Advanced on VRM, I have put Input Power from the VE Bus System and Input Voltage/Current ontop of each other to check this over time. The Grid Setpoint is 0W and the input current is bouncing between -1.2 and +2.2 amps. The Input Power is however referencing a Power that is about 2kw lower than the AC Loads (Upto .

Site Info
The is no meter on site. The site is set up of 3 x Multiplus II inverters setup as a single phase. The GX is a Cerbo. All Firmware is latest firmware. The Cerbo Touch Display shows the Power reading. ESS is set to 40% without battery life.

Below are three different readings I have pulled from VRM.
Time/ Input Power/ Input Current/ Output Power
02:06/ 4248/ -1.5/ 7127
10:07/ 1827/ -1.4/ 2820
11:27/ 3023/ 1.8/ 4550

For all three of the above, the battery SOC was above the 40%.

The Current Values seem correct, and the input power values seem incorrect, however I will check the current values with a Clamp meter on site tomorrow.

blip15 asked
blip15 answered ·

1 Answer

VRM Remote firmware update freezes at status 'Querying VE.Direct devices...'

VRM firmware update freezes at status 'Querying VE.Direct devices...' after succesful update of the first SmartSolar Charger VE.Can 150/70 from v1.06 to v3.02.

There is no error message generated except the warning 'Installation too busy, realtime date link disabled'.

The SmartSolar Chargers VE.Can 150/70 are connected with VE.Direct to Venus GX v2.60

Any suggestions to fix this to update the leftover chargers without using local Bluetooth and without the need of travelling to the site in Corona times?

Norbert asked
mvader (Victron Energy) commented ·

4 Answers

VRM Dashboard / missing data from Cerbo

Hey @all,

I have a question that could not be answered by using the search function.

I have a customer camper installation with ..

  • Cerbo GX
  • MPPT 75/15 for a foldable 120W solar panel connected via
  • MPPT 100/30 for the roof 320W solar panels connected via
  • BMV700 connected via
  • Phoenix Inverter Compact 12/2000 connected via VE.Bus

Now we have changed the older 20A charger against an ..

  • Phoenix Smart IP43 Charger 12/50 connected via original to USB Cable

The reason was the possibility to connect it via and "see" it on the VRM Dashboard. Because there was no more socket on the Cerbo, we used the original Victron adapter cable.

And here I got stuck .. this charger is communicating with the Cerbo, I can see it on the remote console AND I can see it in the advanced dashboard. BUT my customer and me thought, it will be visible in the VRM Dashboard (AC Input?).

I can't find any setting to make this Charger visible. Is there anything wrong, or is it maybe even not possible ??

Thank you so much in advance.






Adam Lentner asked
Adam Lentner commented ·

1 Answer

Connecting Venus to Ve-Can MPPT [old Model ] and Pylontech

Good day. My client has 2x150/85 ve-can[ old model] and pylontech batteries.I need to connect with venus. Under the service settings, I use with Can-Bus 1, Can-Bus[ 500kbits/s and it does pick-up the pylontech. Now here is the problem, Can-Bus 2, VE-Can, and Can-Bus 250 Kbits is supposed to work.NO SUCCESS. Please advice.

arthur-zonneveld asked
Willem & Elize Heyneke commented ·

3 Answers

Cant see solar yield on VRM from my RS 48 6000

Do you have a tip or solution to solve this issue ?

i only can see it on the Bluetooth App.....



pv-garage asked
Guy Stewart (Victron Community Manager) commented ·

4 Answers

VRM Online Portal #153 Connection Error

Been offline for 12 days. None of the other articles describe how to fix the issue. An answer that describes how to fix this issue would be helpful, and appreciated.


45matches asked
Guy Stewart (Victron Community Manager) answered ·

1 Answer

conflicting meter readings




We inst


inalled a smart meter at the main incomer on a 3 phase supply. We only have one Multi on L1, but client want to see usage over all 3 phases. Now the readings sometimes does not add up as per attached pictures

L1 uses 798W of energy but does not show from where...

info-4 asked
info-4 edited ·

0 Answers

Pylontech US2000B and VE.Can MPPT

I currently have 5KVA Multiplus with a 150/70 VE.Can MPPT charge controller using ESS with CCGX.

My current VRLA batteries are in need of replacement and was looking at replacing them with Pylontech US2000B or US3000 batteries. According to this article its not possible

Is this still that case as it its not possible at all or are there limitations?

byrons asked
Henrik answered ·

3 Answers

Do I need a solar regulator with an Orion TR?

I have connected everything according to the instructions. When not connected to the car, the solar is coming in via a voltage relay switch. In the app it's showing 19 volts coming from the solar panel and I'm get the error: 'charging disabled' and 'remote input not activated'.

Am I doing something wrong? Do I need a regulator to bring that voltage from the solar panel down? What am I supposed to do with the jumper?

Help greatly appreciated.



chrisg asked

0 Answers

Can you get product serial number for a Smart Battery off the product and on Victron Connect?

Can you get product serial number for a Smart Battery off the product and on Victron Connect?

We would like to get the serial number without removing cabinetry to access the batteries.

brj asked
stefanie answered ·

1 Answer

Persistent Battery Voltage alarm

Good day,

My system is showing a persistent "Battery Monitor [512] - High voltage alarm: Alarm" on VRM, nothing is showing on the CCGX. There was an event on Dec 7th, but it quickly cleared on the CCGX, yet the error remains on the portal. I have done a complete power cycle, reboots, etc to no avail.


Portal Id: 64cfd98c15bd


dresmit asked
dresmit answered ·

1 Answer

Battery / inverter recommendation

I am going to be installing an Onan QD5000 into my race truck motorhome but also want to run off batteries whenever possible ie. overnight and whilst on the road travelling (the generator will be great for big loads i.e tools etc when needed but obviously cant be running all the time and while travelling) we will be running 230v appliances (Fridge, TV, led lighting, microwave, combi boiler, charging phones / laptop).

I am looking for recommendations for batteries to look at and how long would i should expect these to last? agm vs lithium - id rather use agm due to costs. (im not sure what my average consumption will be as i haven't finished building the truck yet) and also what sort of recharge time would i get out of the generator to the batteries.

Adding to the above, what inverter would be best suited? and also are there any other related products i will need / will be of value to have.

thanks in advance.

barclay-89 asked
DeVo Tyler answered ·

3 Answers

3x quattro 48/8000 et BYD LVL15.4

i've got a installation off grid in 3 phase with 3 quattro 48/8000, 2 Fronius Symo 8 and 1 BYD LVL 15.4. the batterie went to 0% (bad weather for 3 days). after that, my customer started the generator (ACin) and put the 3 quattro on charge only. the voltage of the batterie went from 0V to 42V in nearly 3 hours. but i still got on the color control 0% of charge? is that normal? and the batterie don't stay on (the led stopped after 3-4 minutes). my customer had to go away so stopped the generator to save the petrol (the site is on a remote island). so my question is how long should the generator goes on to charge the batterie to be able to put the vitron ON and get the Fronius inverter working?

hope i'm clear enough as english is not my usual language.


pat-muet-esnc asked
pat-muet-esnc commented ·

1 Answer

Need firmware 1.53 to revert back as 1.54 is giving problems

The system worked fine for 2 months and then started this erratic disconnecting and reconnecting, checked all fuses and crimping. Have 2 other exact systems running and working fine. The only difference between the systems to this one giving problems is that this one is using v1.54 on the controller. I need to put 1.53 back

solarbackup asked
solarbackup commented ·

4 Answers

Temperature Sensor with Cerbo GX and touch 50

Hi, I'm using a temperature sensor (ASS000001000) connected to the Victron Cerbo GX to measure the ambient temperature in one of the cargo bays in my vehicle. Two questions:

1) How do I configure the Victron Cerbo GX to show Fahrenheit instead of Celsius on the Touch 50?

2) The sensor is showing about 5 degrees higher than measured with other temperature devices. Probably because of its placement. Is there a way to adjust the display so it will display the actual ambient temperature? I would like to keep the sensor it its current place.

Thank you!


davidcolemandc asked
davidcolemandc commented ·

2 Answers

Please explain this AC input puzzler in Victron connect

In both photos below I am connected to shore power. The first photo looks as it should, with ac 1 connected to ac 2. The second photo shows an ac input and output, but the two aren’t connected via the white line. Where’d the white line go? Is this normal? Thanks!



caza-gomis asked
Paul B edited ·

0 Answers

Multiplus 3000 passthrough grid AC when batteries get to specific SOC

I have scanned through posts and can't find the specific configuration I want using Multiplus 3000. I'm assuming it's fairly simple? I would like Multiplus to passthough AC when my 6 12V Battle Born's (in parallel) get to a specific SOC, say 30%. I currently have the charger kick on at 30% SOC, but would like to only rely on solar (Victron MPPT 150/85) instead to charge batteries, and, have the Multi to passthrough grid AC to my connected appliances until batteries get back to 90% charged regardless of how long it takes with solar. Once at 90% charge I want Multi to switch back to battery power. How do I set this up via VE Config?

rallan59 asked

0 Answers

Alternator charging -- Orion-Tr vs. Pheonix VE Direct to Multiplus -- to large lithium bank

In a setup with solar, generator, shore power, and alternator charging using Smart Solar and a MultiPlus or Quattro for the generator and shore power ... will it make more sense to use the Orion-Tr for the alternator charging or use a Pheonix Inverter to the Multiplus and then to the batteries?

The reason that this comes up for me is the Multiplus and the SmartSolar can have their charge profiles synchronized, but it seems like the Orion-Tr does not have this function, so it can be on a different voltage than the Multiplus and SmartSolar, potentially "fooling" them as to the charge state of the battery.

Happy to read up on this issue if there is a white paper available.

jkmann asked
Justin Cook - Bay Marine Supply USA commented ·

1 Answer

2 Multiplus II mit jeweils eigener Batterie in einem System? / 2Multiplus with own battery each in a system


mein bisheriges System:

1 Multiplus II 48/3000 mit AGM-Batterie auf Phase 3 Einspeiseseitig mit Gavazzi Meter sowie Venus GX und 2x Fronius Galvo 2,5 1x Phase 3, 1x Phase 2, Konfiguriert auf Nulleinspeisung.

Nun habe ich noch eine Nickel Eisen Cadmium Batteriebank 48V/280Ah hier stehen. Diese würde ich gerne mit einem weiteren Multiplus in das System mit einbinden (Einspeiseseitig leider nicht möglich, muss in einem Verbrauchszweig erfolgen)

Hat jemand eine Idee wie man das ganze Sinnvoll gestalten könnte?






my system up to now:

1 Multiplus II 48/3000 with AGM-Battery at feeding point phase 3 with Gavazzi Meter (3phases) and Venus GX and 2x Fronius Galvo 2,5 1x Phase 3, 1x Phase 2, zero feed in is configured.

I have another battery (Edison with Cd type) 48V&280Ah which i want to adapt with another multiplus to the system (not at the feeding point)

Any idea for this problem?

Thanks a lot!



kami asked
kami edited ·

0 Answers

Phoenix inverter 24/5000 230v clignotement LED verte


j'ai un problème qui est arrivé trois fois sur un "Phoenix inverter 24/5000 230v" installé dans un bateau: alors que le bateau était en route, et que l'alternateur chargeait la batterie, le Phoenix s'est tout à coup arrêté, et il n'y avait que la LED verte qui clignotait, rien d'autre.

Que signifie ce code d’erreur ?

Le schemas de câblage est le suivant.




Firmware: 2614430

PIN 245020000

haudidier asked
Thierry Cortassa (Victron Energy Staff) answered ·

3 Answers

Multiplus C 12/1600/70 (Old Hardware 1806133.VFF) communication with other components

Is this legacy Multiplus able to connect to VenusGX/VenusOS through an MK2 Adapter with the VE9bit RS485 protocol possible?

if not, is there any old legacy adapter available or is there any communication possible at all?

i would need to change the battery configuration for a new LifePo4.

Thanks in advance

ehspill asked
ehspill commented ·

2 Answers

Iphone SE (2020) wont connect to either MPPT 150|45 TR or BMV 712 Smart Battery Monitor

I previously used Iphone 6 on both devices without any issues. It still works on the Iphone 6.

On the Iphone SE with latest upgrades I reinstalled VictronConnect and it keeps on asking for the pairing code (000000) but that is obviously not accepted. However just sometimes my settings in the Iphone show the device is connected yet the App won't connect to either device. But it disappears and is not on the list of paired devices on the phone.

Geoff Cutler asked
Geoff Cutler answered ·

2 Answers

ColorControl inside EasySolar 48/5000


the EasySolar 48/5000 comes with a built in ColorControl.

Is this exactly the same as the "stand alone" ColorControl GX?

Does it have the same in-/outputs and connections and are they all accessible inside the EasySolar case?

Thanks :)

habi asked
habi commented ·

2 Answers

Cerbo Gx with ET112+Smart devices

This is the equipment I have:

  • Cerbo GX and GX Touch 50
  • 2 x ET112 connected with 2 RS485 to USB Adapters
  • SmartShunt 1000A connected via VE Direct Cable
  • 3 Smart Battery Sense
  • 1 Orion-Tr Smart 12/12-18 isolated


1 Et 112 to generator Output

1 Et 112 to Shore power line

SmartShunt to Service battery

1 Smart Battery Sense engine battery

1 Smart Battery Sense thruster battery

1 Smart Battery Sense for a secondary battery

Questions :

  1. How can I connect the Smart Battery Sensors to Cerbo in order to get voltage information?
  2. If the above is not possible, how can I get voltage information from other batteries?
  3. How can I insert the on AC Input to show me voltage of the grid?
  4. Is it possible to have separate information for the Generator output?
  5. How can I setup an alarm whenever the shore power is being disconnected?

martinis-thanasis asked
wkirby answered ·

1 Answer

Venus GX does not accept static IP gateway


My Venus GX seemingly cannot accept a gateway when using a static (manual) IP address. I can enter the gateway, but it reverts to when I click Return.

No problem entering Gateway...


...but it's not saved correctly.


I can the Venux GX at the Static IP via LAN directly and indirectly (through a switch). I can also access other remote nodes via a VPN service, but not the Venux GX. Thus while it could be a VPN problem, my first suspicion is the Venux GX gateway.


I'm relatively new with IP networking, so please let me know if I'm missing another possible solution.



brmurray asked
brmurray commented ·

3 Answers