question

peetarr avatar image
peetarr asked

Generator connection problems

I have a multiplus 3000 12v/240v system. My generator is hard wired to unit with a 3 pin plug to generator. When pluged into my diesel generator the unit works fine but when i change to my petrol generator using the same cable the multiplus unit swictchs to genrator for 1 sec then switches back multiplus and keeps tring to conect generator but fails every time. Yet works fine when connected to my diesel generater. The generator brand is Ducar made in china.

Generator
2 |3000

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1 Answer
JohnC avatar image
JohnC answered ·

Yeh, generators aren't created equal. Even the better brands can suffer this too: https://www.victronenergy.com/live/multiplus_faq

You may need extra kit to fix it, or a handy Victron agent. If you have access to VEConfigure already, then follow the advice in the link.

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